SIMULATING INTERCULTURAL COMMUNICATION THROUGH ROLE-PLAYING
GEORGE WASHINGTON UNIV ALEXANDRIA VA HUMAN RESOURCES RESEARCH OFFICE
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The report describes the design and development of training to increase cultural awareness. Significant aspects of intercultural interaction were simulated in a series of role-playing exercises. Typical American values and assumptions were demonstrably elicited from a trainee as he interacted with a foreign auxiliary. The auxiliary was trained to reflect a mirror image of American values and assumptions judged important to overseas performance. These values and assumptions were derived from an analysis of American middle-class culture. Several paper-and-pencil tests were developed as interim estimates of training objectives. Preliminary data bearing on the efficacy of the technique are presented. Possible variations in training format are suggested and some conclusions drawn for use of the simulation exercises in conjunction with other approaches and techniques.
- Sociology and Law