Accession Number:

AD0688124

Title:

A STUDY OF CALL PROCESSING ON THE SB-2082()/GT SWITCHBOARD.

Descriptive Note:

Technical memo.,

Corporate Author:

HUMAN ENGINEERING LABS ABERDEEN PROVING GROUND MD

Personal Author(s):

Report Date:

1969-01-01

Pagination or Media Count:

110.0

Abstract:

The report covers initial studies directed towards analyzing the operator call-processing efficiency of a new family of cordless manual switchboards and comparing it to the manual switchboards currently within the Armys inventory. Subjects were required to process a battery of 50 simulated calls of various types in each mode of operation. Call-processing time and operator error were measured and later integrated into actual tactical telephone traffic data for analysis. The study concludes with a relative efficiency rating for the SB-3082GT Switchboard and recommendations for improving its operation. Author

Subject Categories:

  • Human Factors Engineering and Man Machine Systems
  • Non-Radio Communications

Distribution Statement:

APPROVED FOR PUBLIC RELEASE