PROBLEMS, PROBLEM-SOLVING AND HUMAN COMMUNICATION. A laboratory approach to training in interpersonal communication.
OREGON UNIV EUGENE COLL OF EDUCATION
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Part I of the report proposes a conceptual treatment of communication in which the human being is viewed as a goal-attainment system. Signs and representations symbols are treated both as determinants and products of problem-solving behavior. The goal-attainment problem is defined as a discrepancy between the current state of the system and a specified goal state. Detecting and reducing the discrepancy requires solutions for designative, prescriptive and appraisive sub-problems. When problem-solving a process of selection is mediated by the semiotic behavior of another system, the systems are semiotically coupled, or interdependent. Several forms of the communicative relationship are outlined. Part II describes an approach to communication training referred to as Task-Directed Learning TDL. Participants generate and critically examine specimens of their own interpersonal communication in relation to selected measures of effectiveness in solving laboratory problems. Brief descriptions of TDL problems and related materials Vocom Problems are included. Part III summarizes objective performance data time, error and recall for selected Vocom problems and presents some informal suggestions for research in interpersonal communication. Author
- Humanities and History