ZERO DEFECTS - THE QUEST FOR QUALITY
ASSISTANT SECRETARY OF DEFENSE (SUPPLY AND LOGISTICS) WASHINGTON DC
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The purpose of this publication is to give clear visibility to ideas and techniques that are useful in establishing programs to prevent defectiveness. It is a compendium of the individual points of view and experiences of persons who have used the weapons of psychology, economics and various management sciences to grapple with quality problems. Specifically it is expected that this publication will be useful in developing and improving Zero Defects programs. It also will be useful as a reference text for training and discussions.
- Administration and Management
- Manufacturing and Industrial Engineering and Control of Production Systems