A SIMULATION STUDY OF LABOR EFFICIENCY AND CENTRALIZED LABOR ASSIGNMENT CONTROL IN A PRODUCTION SYSTEM MODEL
CALIFORNIA UNIV LOS ANGELES WESTERN MANAGEMENT SCIENCE INST
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The paper reports a set of simulation experiments designed to study service systems in which labor interchange is possible among service stations. It is one of a series of studies in which the author has explored design and control aspects of labor and machine limited production service systems. The interrelationships among four experimental variables are investigated in terms of resulting system performance statistics. The variables are the job routing structure which describes the flow of work through the service facilities, the queue discipline, the efficiency of labor interservice facilities, the queue discipline, the efficiency of labor interchange, and the degree of centralized control exercised in labor assignment.
- Administration and Management