RESPONSE TIMES IN DECISION-MAKING TASKS.
Physical sciences research papers no. 300,
AIR FORCE CAMBRIDGE RESEARCH LABS L G HANSCOM FIELD MASS
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The extent to which the output in semiautomated systems that utilize human operators is quantitatively and qualitatively accurate is an obvious function of system performance. When assigned to a logical function in a system, the human operator quite often affects total performance however, little is known about his sources of error, particularly when his response time is concerned. The study presents experimental evidence which supports the hypotheses that human operators differ widely in the time they require to make decisions and it also provides data that show the degree of consistency or reliability of time measures taken at different times. By using data gathered in the manner outlined in this study, human operators could be matched to command or control systems according to the degree of speed and accuracy required by the particular system. Greater overall efficiency and a maximum output for any given system would be the result.
- Personnel Management and Labor Relations