MAINTENANCE DATA COLLECTION AND WORKLOAD CONTROL INFORMATION SYSTEMS: A CASE STUDY.
RAND CORP SANTA MONICA CALIF
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The two ongoing maintenance information collection systems were analyzed for coverage and control. By matching their records and adding data for maintenance actions not covered, it was found that Workload Control did not control over 72 percent of the total support actions and 34 percent of the total repairs. From the history-oriented documents, it was impossible to determine the number and kinds of jobs. Lack of precoded documents and prepared schedules and poor communications overburdened reporting personnel at peak hours, further degrading the control system.
- Administration and Management