THE MARKOV PROCESS ANALYSIS OF LUCHAK'S QUEUING MODEL.
CORNELL UNIV ITHACA N Y DEPT OF INDUSTRIAL ENGINEERING AND OPERATIONS RESEARCH
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Customers arrive in a Poisson process at a single-server queueing system and demand a random number of phases of service, each phase requiring a negative exponentially distributed time. This system is analyzed by considering the bivariate Markov process formed by the queue-length and the number of residual service phases of the customer at the counter. Author
- Operations Research