FACTORS IN JOB-SATISFACTION: ANALYSIS OF SPONTANEOUS COMMENTS.
SCHOOL OF AEROSPACE MEDICINE BROOKS AFB TEX
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Comments, spontaneously entered on 2,122 questionnaires administered to maintenance airmen in 20 different military units in the Far East, Europe, and the Continental United States, were analyzed. The 4,941 comments were assigned to one of 32 different categories and to one of three different levels of emphasis. The analysis supported an earlier finding fthat an airmans immediate supervisor has a greater capacity to affect his levle of job-satisfaction than any other single factor. The more significant problems, including Promotion, Pay, Duty time - time off, Duty assignments, Poor supervision, Management, Recognition, Living conditions, and Supply, are discussed in reference to airmen and to NCOs. The analysis revealed that as an airman changed his level of emphasis in making a comment, his ranking of the comment areas also changed. Author
- Personnel Management and Labor Relations