A METHOD FOR DERIVING JOB STANDARDS FROM SYSTEM EFFECTIVENESS CRITERIA. VOLUME 1. METHOD DEVELOPMENT
DUNLAP AND ASSOCIATES INC SANTA MONICA CA
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The cost and complexity of modern Naval systems and the increasing difficulty in achieving optimal use of Naval personnel and training resources establish the need for a method for determining objectively the level of personnel performance necessary to meet Naval system operational requirements. The purpose of this study was to develop such a method with a basic capability for 1 deriving specific personnel performance standards with definable relations to ultimate system effectiveness requirements and 2 determining the effect on system effectiveness of personnel performance levels that deviate from established performance standards. To assist in formulating an approach to method development, existing methods and techniques for relating personnel performance to system effectiveness were appraised for relevance to the present study and were modified and extended as appropriate. Also to aid in approach formulation, a conceptual framework was developed that comprises a derivative and an integrative process. The derivative process involves determination of the personnel performance requirements job standards imposed by a particular system design on associated personnelequipment functional units whereas the integrative process involves determination of the degree to which a set of available personnel capabilities can fulfill stated system requirements and the effect on system operational goals of performance levels that deviate from established performance standards.
- Personnel Management and Labor Relations
- Human Factors Engineering and Man Machine Systems