Accession Number : ADA625242


Title :   Assessment of Service Members Knowledge and Trust of the Department of Veterans Affairs


Descriptive Note : Master's thesis


Corporate Author : ARMY COMMAND AND GENERAL STAFF COLLEGE FORT LEAVENWORTH KS


Personal Author(s) : Cournoyer, Amanda M


Full Text : https://apps.dtic.mil/dtic/tr/fulltext/u2/a625242.pdf


Report Date : 12 Jun 2015


Pagination or Media Count : 93


Abstract : The Department of Veterans Affairs (VA) mission is to fulfill our nation's enduring commitment to Veterans. The VA recently faced crises and is currently undergoing a transformation. As a result, one of VA's top priorities is regaining the trust of the Nation's Veterans, Service Members, and the public. This research was designed to assess whether Service Member knowledge of VA and joint VA and Department of Defense (DoD) programs and perception of VA as a trusted organization affect potential use of VA program.


Descriptors :   *CRISIS MANAGEMENT , *ORGANIZATIONAL REALIGNMENT , *UNITED STATES GOVERNMENT , *VETERANS(MILITARY PERSONNEL) , ARMY PERSONNEL , BENEFITS , DEPARTMENT OF DEFENSE , MEDICAL SERVICES , MILITARY MEDICINE , PERCEPTION(PSYCHOLOGY) , THESES , TRANSFORMATIONS


Subject Categories : Government and Political Science
      Personnel Management and Labor Relations


Distribution Statement : APPROVED FOR PUBLIC RELEASE