Accession Number : ADA559976


Title :   Army and Air Force Exchange Service (AAFES): Its Relevance


Descriptive Note : Research paper


Corporate Author : ARMY WAR COLL CARLISLE BARRACKS PA


Personal Author(s) : Hannah, Fredrick J


Full Text : https://apps.dtic.mil/dtic/tr/fulltext/u2/a559976.pdf


Report Date : 24 Mar 2011


Pagination or Media Count : 32


Abstract : Throughout an era of constant changes in global dynamics, technology, personnel reductions, base realignments, significant budget deficits, and growing commercial retail competitors, many people within the Department of Defense (DoD) have questioned the relevance of the Army and Air Force Exchange Services (AAFES). This Strategic Research Project (SRP) explores this issue through analysis of its governing statutes and regulations, its strategic mission, and the benefits it provides to its clientele. It also considers whether competitive commercial retailers could better serve the military community. The paper demonstrates that AAFES is a competitive retailer in today's global marketplace and maintains its strategic relevancy within DoD.


Descriptors :   *AIR FORCE , *ARMY , *COST EFFECTIVENESS , *HISTORY , *MILITARY PERSONNEL , *RETAIL , *SUPPLIES , BENEFITS , COMPETITION , CUSTOMER SERVICES , DEPARTMENT OF DEFENSE , FAMILY MEMBERS , FEDERAL LAW , MISSIONS , OVERSEAS , REGULATIONS , SAVINGS


Subject Categories : Economics and Cost Analysis
      Military Forces and Organizations
      Logistics, Military Facilities and Supplies


Distribution Statement : APPROVED FOR PUBLIC RELEASE