Accession Number : ADA507717


Title :   Learning to Decode Nonverbal Cues in Cross-Cultural Interactions


Descriptive Note : Final rept. Sep 2007-Feb 2008


Corporate Author : GLOBAL ASSESSMENT LLC ORLANDO FL


Personal Author(s) : Samman, Shatha N ; Moshell, Michael ; Clark, Bryan ; Brathwaite, Chantel


Full Text : https://apps.dtic.mil/dtic/tr/fulltext/u2/a507717.pdf


Report Date : Jun 2009


Pagination or Media Count : 150


Abstract : The overall objective of this project is to generate guidelines for the conceptual design of an interactive, computer-based training tool to improve Soldiers' ability to decode nonverbal cues and behavior in multiple channels (i.e., vocal tones, gestures). The tool will assist Soldiers in exhibiting effective cross-cultural communication skills and will prepare them to interpret and predict behavior more accurately in cross-cultural environments. The specific objectives of this Phase I research are as follows: (1) conduct a comprehensive review to identify universal and culture-specific nonverbal cues that are particular to a specific Middle Eastern culture; (2) examine which nonverbal cues are more reliable across American and Arab cultures to determine similarities; (3) investigate which nonverbal cues and behaviors may be misinterpreted across cultures; (4) identify methods for teaching the recognition and interpretation of nonverbal cues cross-culturally; and (5) generate guidelines for the conceptual design of a training approach that is computer-based and interactive to improve Soldiers' ability to decode nonverbal cues and behavior. In Phase II, the development and testing of a prototype system in a realistic environment is to be undertaken.


Descriptors :   *SKILLS , *TEACHING METHODS , *INTERACTIONS , *ARMY TRAINING , *ARMY PERSONNEL , *CROSS CULTURE(SOCIOLOGY) , *ARABS , SOCIAL COMMUNICATION , DECODING , POSTURE(PHYSIOLOGY) , CIVILIAN POPULATION , COMPUTER AIDED INSTRUCTION , IRAQ , INTERPERSONAL RELATIONS , MILITARY FORCES(FOREIGN) , NEGOTIATIONS , COOPERATION , CULTURAL DIFFERENCES , COMMUNITY RELATIONS


Subject Categories : Sociology and Law
      Humanities and History
      Military Forces and Organizations


Distribution Statement : APPROVED FOR PUBLIC RELEASE