Accession Number : ADA268557


Title :   Federal Personnel Offices: Time for Change


Descriptive Note : Final rept.


Corporate Author : MERIT SYSTEMS PROTECTION BOARD WASHINGTON DC OFFICE OF POLICY AND EVALUATION


Report Date : Aug 1993


Pagination or Media Count : 49


Abstract : This study examines perceptions of Federal managers and personnel office staff regarding the quality and timeliness of personnel work, especially position classification, recruiting, training, labor relations, and employee relations. Managers and personnelists were often in agreement that the delivery of personnel service was not as good as desired, but personnelists held a more positive view than the managers. Causes of problems were: (1) The Federal personnel system of rules and procedures is far too huge, complex, prescriptive, and rigid; (2) Personnel specialists are expected to be skilled, knowledgeable, and helpful but often are not; and (3) Some managers have not accepted responsibility for personnel management of the employees under their supervision, are not highly skilled, and disagreed on the role of the personnel office. All three parts of this equation are interdependent and must be addressed together in order for the personnel office to provide better service to managers and to become more valuable in accomplishing the mission of the organization. The report includes recommendations for bringing about such improvements.... Federal Government, Personnel office, Personnel administration


Descriptors :   *MANAGEMENT , *PERSONNEL MANAGEMENT , DELIVERY , UNITED STATES GOVERNMENT , QUALITY , CLASSIFICATION , WORK , LABOR , TIMELINESS , GOVERNMENT EMPLOYEES , SUPERVISION , OFFICE PERSONNEL , EMPLOYEE RELATIONS , PERCEPTION , SPECIALISTS , AGREEMENTS , PERSONNEL , MISSIONS , RECRUITING , TRAINING , ORGANIZATIONS


Subject Categories : Administration and Management
      Personnel Management and Labor Relations


Distribution Statement : APPROVED FOR PUBLIC RELEASE