Accession Number : ADA262902


Title :   Total Quality Management: A Selected Bibliography


Descriptive Note : Bibliography


Corporate Author : ARMY WAR COLL LIBRARY CARLISLE BARRACKS PA


Personal Author(s) : Gibish, Jane E


Full Text : https://apps.dtic.mil/dtic/tr/fulltext/u2/a262902.pdf


Report Date : Mar 1993


Pagination or Media Count : 44


Abstract : This bibliography reflects selected books, documents, periodical articles, and videos on the subject of Total Quality Management (TQM). All the items are in the collection of the U.S. Army War College Library. TQM in the Department of Defense is a strategy for continuously improving performance at every level, and in all areas of responsibility. It combines fundamental management techniques, existing improvement efforts, and specialized technical tools under a disciplined structure focused on continuously improving all processes. Improved performance is directed at satisfying such broad goals as cost, quality, schedule, and mission need and suitability. Increasing user satisfaction is the overriding objective. The TQM effort builds on the pioneering work of Dr. W. E. Deming, Dr. J. H. Juran, and others, and benefits from both private and public sector experience with continuous process improvement.


Descriptors :   *DEPARTMENT OF DEFENSE , *INDUSTRIES , *LEADERSHIP , *TOTAL QUALITY MANAGEMENT , *UNIVERSITIES , MEASUREMENT , ATTITUDES(PSYCHOLOGY) , BOOKS , MANAGEMENT BENCHMARKING , VIDEO TAPE RECORDING , AWARDS , PERIODICALS , TEAMS(PERSONNEL) , BIBLIOGRAPHIES , TRAINING , COMMERCE , UNITED STATES GOVERNMENT


Subject Categories : Administration and Management
      Economics and Cost Analysis
      Government and Political Science
      Military Forces and Organizations


Distribution Statement : APPROVED FOR PUBLIC RELEASE