Accession Number : ADA260972


Title :   Voice Data Entry in NISTARS Warehouses


Descriptive Note : Final technical rept. Jul-Dec 92,


Corporate Author : CHI SYSTEMS INC SPRING HOUSE PA


Personal Author(s) : Stokes, James M


Full Text : https://apps.dtic.mil/dtic/tr/fulltext/u2/a260972.pdf


Report Date : 28 Jan 1993


Pagination or Media Count : 42


Abstract : The reported effort was undertaken to determine the feasibility of implementing an effective voice data entry capability for NISTARS warehouses. The Fixed Carrousel Work Station was determined to offer the best opportunity for voice enhancement, based on the degree to which data entry activities and material handling activities are interleaved at that station. A voice- interactive interface was designed which allows the warehouse worker to attend to the necessary material handling while simultaneously performing data entry. In order to implement this interface within existing NISTARS hardware and software constraints, a voice 'server' strategy was developed. This open systems approach shields NISTARS from potential changes in voice technology and provides a mechanism for integrating voice in the RF-linked hand-held stations in the future. When all work activities are considered, replacing the existing manual/ visual computer interface with interactive voice will result in a time savings of about ten percent. Given a work station utilization of slightly over fifty percent, this level of savings is sufficient to pay for the required equipment acquisitions within two years. Once implemented, the voice interactive system reported here could improve worker productivity and reduce response time in providing materials and services to the fleet. Voice recognition, speech technology, computer-human interaction, data entry.


Descriptors :   *DATA MANAGEMENT , *SPEECH RECOGNITION , *MAN COMPUTER INTERFACE , DATA BASES , INTERACTIONS , COMPUTERS , INTERFACES , PRODUCTIVITY , WAREHOUSES , VOICE COMMUNICATIONS , MAN MACHINE SYSTEMS , SYSTEMS APPROACH , RESPONSE , DATA ACQUISITION , WORK STATIONS , COMPUTER APPLICATIONS


Subject Categories : Cybernetics


Distribution Statement : APPROVED FOR PUBLIC RELEASE