Accession Number : ADA258319


Title :   Paradigm Shift: Can TQM Save DoD's Procurement Process?


Corporate Author : MARYLAND UNIV BALTIMORE


Personal Author(s) : Romeo, Ross V


Full Text : https://apps.dtic.mil/dtic/tr/fulltext/u2/a258319.pdf


Report Date : 25 Nov 1992


Pagination or Media Count : 43


Abstract : The Department of Defense's (DOD) ambitious introduction of total quality management (TQM) will fail, unless they change their paradigm and reengineer how they do business. TQM implementation in the defense department and possibilities for reengineering DOD's management structure were investigated. This paper uses a case study to investigate DOD's procurement efficiency and effectiveness with information technology. The findings show DOD is faced with its greatest challenge since WWII in meeting the rapidly evolving environment of the 1990s and the 21st century.


Descriptors :   *MANAGEMENT PLANNING AND CONTROL , *MILITARY PROCUREMENT , COMMERCE , MANAGEMENT , CASE STUDIES , PAPER , PROCUREMENT , QUALITY , EFFICIENCY , ENVIRONMENTS


Subject Categories : Administration and Management
      Logistics, Military Facilities and Supplies


Distribution Statement : APPROVED FOR PUBLIC RELEASE