Accession Number : ADA215186


Title :   Managing Quality and Productivity in Aerospace and Defense


Corporate Author : VIRGINIA PRODUCTIVITY CENTER BLACKSBURG


Full Text : https://apps.dtic.mil/dtic/tr/fulltext/u2/a215186.pdf


Report Date : Nov 1989


Pagination or Media Count : 193


Abstract : This document has been designed to provide management teams and leaders in the aerospace and defense (A&D) contracting community with state-of- the-art and practice quality and productivity management concepts, theories, strategies, and techniques. The document is the product of a five-phase, six- year study funded by the DoD; a multi-disciplinary and diverse group of A&D contractors, academicians, military service acquisition elements of the DoD, and the Defense Systems Management College were involved. A simple, conceptual model around which the document is designed is used to facilitate understanding of the quality and productivity management process. The document begins with challenges facing the A&D contractor community. Next, the importance of the need for visions of the organization of the future are discussed. The document then turns to an innovative and effective way to strategically plan for performance improvement. A conceptual overview of present, emerging, and future improvement strategies and techniques is presented; emphasis is placed on Total Quality Management, the management of participation, and gainsharing, Measurement theory, approaches, and techniques are presented. Reflections on continuous improvement and maintaining excellence end the document. An extensive listing of references and suggested readings are included to facilitate the reader's further study. Keywords: TQM, Total quality management. (kr)


Descriptors :   *MANAGEMENT PLANNING AND CONTROL , *QUALITY CONTROL , *PRODUCTION CONTROL , *QUALITY , *MANAGEMENT , PRODUCTIVITY , TEAMS(PERSONNEL) , AEROSPACE INDUSTRY , ACQUISITION , MEASUREMENT , MILITARY FORCES(UNITED STATES) , THEORY


Subject Categories : Administration and Management


Distribution Statement : APPROVED FOR PUBLIC RELEASE