Accession Number : ADA212869


Title :   The Total Quality Management Implementation Plan of the DLA Office of Comptroller


Corporate Author : DEFENSE LOGISTICS AGENCY ALEXANDRIA VA


Full Text : https://apps.dtic.mil/dtic/tr/fulltext/u2/a212869.pdf


Report Date : Jun 1989


Pagination or Media Count : 16


Abstract : This document describes the DLA Office of Comptroller TQM implementing plan. It includes TQM concepts, structure and methodology, goals, and milestones for implementation. The five goals contained in this document pertain to process improvement, participatory management/employee involvement, training and development, employee recognition and permeation of TQM. Keywords: Process improvement.


Descriptors :   *MANAGEMENT PLANNING AND CONTROL , *MANAGEMENT , *QUALITY , *QUALITY CONTROL , RECOGNITION , EMPLOYEE RELATIONS , PARTICIPATIVE MANAGEMENT


Subject Categories : Administration and Management


Distribution Statement : APPROVED FOR PUBLIC RELEASE