Accession Number : ADA202854


Title :   A Comparative Analysis of Patient Access Modes at Wilford Hall United States Air Force Medical Center and Selected Civilian Medical Centers


Descriptive Note : Master's thesis Jul 1982-Jul 1983


Corporate Author : ACADEMY OF HEALTH SCIENCES (ARMY) FORT SAM HOUSTON TX HEALTH CARE ADMINISTRATION


Personal Author(s) : Shelton, II, James W


Full Text : https://apps.dtic.mil/dtic/tr/fulltext/u2/a202854.pdf


Report Date : Dec 1983


Pagination or Media Count : 142


Abstract : This study examined patient access modes of selected civilian medical centers comparable to Wilford Hall in size, specialty mis, workload, and mission to determine if a more responsive and efficient patient mode could be found for implementation. Appointment systems, clinic operations, and admission systems were compared between facilities. Numerous enhancements to patient access were identified in each of the three areas of focus. The study concluded with a specific implementation plan. Keywords: Health care; Patient access modes.


Descriptors :   *OUTPATIENT CLINICS , EFFICIENCY , MEDICINE , ACCESS , PSYCHOLOGY , PATIENTS , WORKLOAD , HEALTH , CIVILIAN PERSONNEL


Subject Categories : Medicine and Medical Research


Distribution Statement : APPROVED FOR PUBLIC RELEASE