Accession Number : ADA197221


Title :   A Study to Determine Patient Waiting Time at the Outpatient Pharmacy at Wilford Hall USAF Medical Center


Descriptive Note : Master's thesis


Corporate Author : AIR FORCE INST OF TECH WRIGHT-PATTERSONAFB OH


Personal Author(s) : Cyr, Craig A


Full Text : https://apps.dtic.mil/dtic/tr/fulltext/u2/a197221.pdf


Report Date : Jun 1988


Pagination or Media Count : 85


Abstract : This study was designed to determine if the implementation of satellite outpatient pharmacies at Wilford Hall USAF Medical Center significantly reduced the patient wait time at the main outpatient pharmacy. Satellite pharmacies have been placed in the Pediatric and Primary Care waiting areas and are designed to provide for initial fill prescriptions only. Data was gathered regarding patient wait times prior to the satellite's implementation and again afterwards. Statistical analysis of the data revealed that there was a significant decrease in patient wait time between the two studies. Although the implementation of the satellite pharmacies can not alone be credited for the change, it is felt, given all factors, that it was the singularly most significant change. The resulting change has resulted in an average patient wait time of less than fifteen minutes. Keywords: Theses.


Descriptors :   *MEDICAL SERVICES , THESES , STATISTICAL ANALYSIS , PATIENTS , TIMELINESS , PEDIATRICS , PHARMACIES


Subject Categories : Medical Facilities, Equipment and Supplies


Distribution Statement : APPROVED FOR PUBLIC RELEASE