Accession Number : ADA107030


Title :   Technical Communication--Taking the User into Account.


Descriptive Note : Research rept. 1 Jun-31 Aug 81,


Corporate Author : NEW YORK STATE COLL OF AGRICULTURE AND LIFE SCIENCES ITHACA DEPT OF EDUCATION


Personal Author(s) : Crandell,Thomas L ; Glock,Marvin D


Full Text : https://apps.dtic.mil/dtic/tr/fulltext/u2/a107030.pdf


Report Date : Aug 1981


Pagination or Media Count : 59


Abstract : This research study investigated whether reading effectiveness of procedural texts for a performance task is influenced by media formats which differed in design according to the Educational Cognitive Style (ECS) preference of the user/reader. Significant individual differences among the cognitive style types in their ability to follow the directions was found. One cognitive style type in particular tended to be more compatible with processing and understanding the technical information. Statistically significant differences were also found to result from the effect of media format design--graphics had a strong facilitative effect on user efficiency and accuracy. These results indicated that to plan and design effective instructional materials which maximize the user's understanding of the task, designers should recognize and focus on the user's strengths and weaknesses for processing technical information. A model for designing technical instructions based on the user's needs was presented. (Author)


Descriptors :   *VISUAL PERCEPTION , *LEARNING , *READING , PERFORMANCE(HUMAN) , EFFICIENCY , OPERATIONAL EFFECTIVENESS , FORMATS , GRAPHICS , USER NEEDS , MEDIA , INSTRUCTION MANUALS , INFORMATION PROCESSING


Subject Categories : Humanities and History
      Non-radio Communications


Distribution Statement : APPROVED FOR PUBLIC RELEASE