Accession Number : AD1044582

Title :   Building Effective Collaboration in a Comprehensive Approach (Etablissement d'une collaboration efficace selon une approche globale)

Descriptive Note : Technical Report


Personal Author(s) : Essens,Peter ; Thompson,Megan ; Karrasch,Angela ; Jermalavicius,Tomas

Full Text :

Report Date : 01 Nov 2017

Pagination or Media Count : 118

Abstract : Complexity is the hallmark of contemporary crises. Effective responses require the perspectives, expertise and resources of multiple actors comprising governmental, public and private organizations, including civil society, and the military a Comprehensive Approach (CA). Effective collaboration in such settings is a highly complex and challenging undertaking. HFM-227 developed a tool, based on the basic mechanisms of complex collaboration, to support commanders, leaders and members of CA collectives to achieve effective cooperation. The report outlines relevant theory and lessons learned from practice. National level implementation of the CA construct with links with total defence approaches is discussed. The empirical work conducted in CA exercises in Canada and the Netherlands and Germany provides detailed analyses to understand what is needed to realize effective interactions during CA training or operational missions. A new exercise approach for CA is presented that enables intensive interaction between a diversity of organizations in realistic scenarios. Integrating these sources with the objectives of HFM-227, we developed an initial Quality of Interaction Assessment (QIA) framework and tool, comprising organizational and interpersonal readiness factors. The report concludes by proposing next steps with respect to further development of the QIA framework and assessment tool.

Descriptors :   personnel management , teamwork , information exchange , military organizations , management personnel , knowledge management , employment , lessons learned , human behavior , military personnel , Stability operations , Crisis management

Subject Categories : Personnel Management and Labor Relations
      Military Operations, Strategy and Tactics
      Military Forces and Organizations

Distribution Statement : APPROVED FOR PUBLIC RELEASE