Accession Number : AD1016656

Title :   #eVALUate: Monetizing Service Acquisition Trade-offs Using the QUALITY-INFUSED Price(copyright) Methodology

Descriptive Note : Journal Article - Open Access

Corporate Author : National Reconnaissance Office (NRO) Chantilly United States

Personal Author(s) : Finkenstadt,Daniel J ; Hawkins,Timothy G

Full Text :

Report Date : 01 Apr 2016

Pagination or Media Count : 29

Abstract : The federal government persistently fails to make service contracts a managed outcome. Consequently, the three objectives of public procurement (transparency, value for money, and meeting requirements) are jeopardized. This research identifies the culprits as methodologies that are incompatible with the characteristics of services. These methodologies involve best-value source selection and contractor performance-information collection and evaluation. A new method of best-value proposal evaluation is offered that enables the buying agency to validly measure service quality, then to trade off levels of service quality with price, resulting in a Quality-Infused Price (QIP)(copyright).

Descriptors :   case studies , test and evaluation , acquisition , procurement , commerce , market research , international trade , contractors , united states government

Subject Categories : Administration and Management

Distribution Statement : APPROVED FOR PUBLIC RELEASE